Refunds & Returns Policy
At RISE, we want you to love what you wear. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
Items must be unused, unworn, and in original condition
Tags (if applicable) must still be attached
Proof of purchase is required
Return Shipping
Customers are responsible for return shipping costs
We recommend using a tracked service, as we can’t guarantee receipt of your return
Refunds
Once we receive and inspect your return:
If approved, your refund will be processed to your original payment method within a few business days
Non-Returnable Items
We do not accept returns on:
Items damaged due to normal wear or misuse
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product:
Contact us within 7 days of delivery
Include your order number and photos
We’ll sort it quickly (replacement or refund)
Exchanges
We don’t offer direct exchanges.
If you need a different size or item:
Return your original item
Place a new order
Contact Us
For any questions, reach out at:
hello@risebetransformed.org